business telecom solutions, VOIP Business Phones
VoIP systems have many features that make them a cost-effective alternative to the traditional PSTN (public-switched telephone network). For example, they do not require additional telephone lines, and they utilize an existing broadband network to convert voice...
business telecom solutions, voip telecom services
For businesses—call centers especially—improving customer service improves the bottom line. Great customer service involves getting to know your customer and building relationships. One call center solution that can facilitate this aspect of your...
business telecom solutions
Businesses who use a cloud communication system enjoy benefits such as lower costs, seamless operations, and a dynamic system. However, implementing a business cloud system takes time and careful decision-making. Business communication systems vary in cost and...
business telecom solutions
Whether you are thinking about upgrading your business communications system or adding a new service, there are important factors to consider when deciding between hosted and on-premise unified communications. How do you decide? One of the largest deciding...
business telecom solutions
Communication brings people together and facilitates team and business success. When you add technology to the mix, this communication becomes dynamic and even more beneficial. Unified communications is one such example of technology that amplifies connectivity and...
business telecom solutions
Most customers bring expectations with them when they do business with you. Customers expect prompt responses and quality products or services. Sadly, when a company gets a poor reputation for customer service, it is hard to change. On the other hand, exceeding...
