For 24/7 Live Support, Call Us at: 800-800-7004

Support

Live 24/7/365 Phone Support can be reached at (800) 800-7004

In today’s business environment the ability to consistently communicate with customers and clients across multiple technology platforms is more critical than ever. This is why we’re available 24/7 to help respond to your unified communication needs. Customer support is available at any time of day or night – and we guarantee that a Beacon Telecom technician will be on-site within two hours of your call or email if we’re not able to solve your problems remotely.

Support services include:

24/7 Live Customer Support

Via phone or email

On-Site Support

Guaranteed within 2 hours of your call

Remote Access

We connect directly into your phone system to resolve problems or make any required changes

Remote Support

The majority of our customer issues can be resolved without dispatching a technician. This allows for faster resolution as well as giving our customers an opportunity to monitor the troubleshooting process. Remote support is a more economical way to troubleshooting which helps to maintain customer satisfaction.