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A Unified Communication System – One Solution with Endless Possibilities…

In today’s fast paced world businesses need communication that is fast, easy to use and efficient.

Whether you are a large or small size business, you will benefit from technology solutions that will greatly improve operations and result in a more profitable bottom line. Using a unified communication system will not only improve employee efficiency and effectiveness, workforce mobility, customer service; it ultimately results in stronger competitiveness within the marketplace.

A unified communication system like VoicePlus eliminates inefficiencies in communications to make small, midsize, or enterprise businesses more productive and responsive; it helps improve decision making and accelerate business processes, while providing opportunities to reduce communications and operating expense.

VoicePlus  is our answer to unified communications system.  Our design is powered by Avaya IP Office Server Edition – the premier industry leading solution for Unified Communications.  This system provides a wealth of sophistication and collaboration capabilities for your mobile, remote and office workers, allowing your teams to effectively engage with each other as well as your customers better than ever before.

At Beacon Telecom, we know that every customer’s needs are different, therefore require communication systems that provide different options and abilities.  We don’t take the “one size fits all” approach; we take time to fully understand each of our customers’ business needs and work with you to design a system that is customized to your business goals and objectives.  

Our VoicePlus system is designed with you in mind – to provide you with the flexibility and customizability for your growing business.   It is our white glove level of support customers receive and our ability to tailor the system to the specific needs of each customer that sets our system apart from other similar systems.  

With the VoicePlus Communications system, you have the ability for —audio conferencing, web conferencing, video conferencing, unified messaging, instant messaging, presence, and more. Integrate voice, video, and data, enabling users to communicate and enjoy collaboration in real time, in the mode best suited to each interaction.

Beacon Telecom recognizes the value of solutions tailored to support a scalable workforce.  As your workforce grows, so do your communication needs.  We also understand the importance of time management, the value of service flexibility and recognize that a company’s needs fluctuate over time. So we carefully construct each Voice PLUS program to fit your company’s needs, provide your business with a monthly low cost solution to your communication needs.

Customer satisfaction is our number one priority, so we provide multiple service offerings for you to select the level of service that is right for you.

Keeping your budget and bottom line in mind, we structure our flexible payment schedule around the needs of each customer.

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Features

  • Avaya IP Office Server Edition
  • Non-stop communications
  • Simplified Migrations
  • Cost Savings
  • Personalized Customer Service
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Benefits

  • Cutting Edge Technology
  • Flexible Terms
  • Comprehensive Monthly Pricing
  • Supplement Existing Infrastructure
  • Add Services/Equipment as you go
  • A Customized Solution
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Services You Receive

  • System Monitoring
  • Proactive Alarm Response
  • Traffic & Capacity Analysis
  • Remote Moves Ads & Changes (MAC)
  • 2 Hour On-Site Critical Response
  • Vendor Management
  • Single Point of Contact (SPOC)
  • 24 Hour Service Desk
  • Training
  • Service Pack & Release Upgrades