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About Us

Beacon is one of the area’s leading providers of unified communications solutions.

Unified communications is an integrated technological architecture that allows businesses and individuals to manage all their communications in one entity rather than separately, including phone, voicemail, fax, email, instant messaging, video/web conferencing and more. Our client base is highly diverse and includes professional services, law firms, major medical institutions, high tech, financial institutions, and more, in addition to our government agencies. No company is too large or too small for our unified communications services.

Beacon Telecom serves clients throughout New England from our headquarters in Canton, Massachusetts. We also have a satellite office in Washington, D.C., which enables us to deploy government solutions efficiently and effectively throughout the U.S.

Along with our commercial business, Beacon is also an authorized service provider for government agencies.  We have years of experience deploying federal, state and local municipality systems.

Certification for Government Customers: Avaya Federal GSA Schedule: GS-35F-0156V

Contact us to learn more about Beacon Government Solutions.

At Beacon, we understand that you have a choice when it comes to your unified communications needs. While other providers may offer similar technology solutions, we believe the Beacon experience is second to none. Here’s why:

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Experience

Since 1993, hundreds of New England businesses have turned to us for their unified communications needs. Our experienced staff is trained in all areas, including:

  • Design and Implementation
  • Installation
  • Project Management
  • Disaster Recovery

Since state-of-the art technology is at the heart of our business, we stay ahead of the latest products and services by attending conferences, seminars, and hands-on training sessions. Our customer-centric business philosophy, attention to detail, and 24/7 support have made us one of New England’s premier providers of unified communications solutions.

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Trust

A reliable unified communications system is integral to the success of your business. You want a partner that’s as reliable as your system. At Beacon Telecom, you can count on our common sense philosophy to recommend solutions that are customized to your business – and in a language you can understand. Once your unified communications system is installed and up and running, you can still count on us 24/7 to be there whenever you need us.

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We Hear You

Beacon understands that open communication is the keystone to maintaining a successful business. That’s why we are available to our customers, 24/7/365. The Beacon commitment to stop, listen and understand your needs is our first priority.

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Our Mission

At Beacon Telecom, we focus on providing exceptional service. Whether your request is routine or an emergency, we treat every customer and every situation as a priority. We understand your unified communications needs – so you don’t have to.