business telecom solutions
Have you ever wondered what your people are doing while they are on a conference call with you? It’s likely that over half of them are eating or making food, sending an email or doing other work. According to a Harvard Business Review article, 47% go to the restroom....
business telecom solutions
It seems like there’s always a new buzzword making its way around the business world. So when you hear your HR team talking about “Unified Communications”, you might be tempted to dismiss it as just another fun phrase, here today, gone tomorrow. But, Unified...
business telecom solutions
A whopping 86 percent of employees and executives associate lack of collaboration with workplace failures. If you don’t have the right tools this number can be your reality. Team collaboration tools are vital for production, especially when you throw remote teams into...
business telecom solutions
International Data Corporation (IDC) predicts that more than half of IT spending will be cloud-based in some form. This number could grow to 60-70 percent of all communication services, technology, and software by 2020. Moving services from on-premise to the cloud has...
business telecom solutions
The public cloud computing market reached $130 billion in 2017, and it’s expected to grow by 21% in 2018. Cloud service solutions are not just for large enterprises. These days, many small businesses benefit from the flexibility and scalability that cloud services...
business telecom solutions
Your customer service defines the way people react to your brand. And in order to satisfy your current customers while attracting, even more, you have to be aware of the newest call center technologies. The new technologies that call centers are implementing in the...
