business telecom solutions
It seems like there’s always a new buzzword making its way around the business world. So when you hear your HR team talking about “Unified Communications”, you might be tempted to dismiss it as just another fun phrase, here today, gone tomorrow. But, Unified...
business telecom solutions
A whopping 86 percent of employees and executives associate lack of collaboration with workplace failures. If you don’t have the right tools this number can be your reality. Team collaboration tools are vital for production, especially when you throw remote teams into...
business telecom solutions
International Data Corporation (IDC) predicts that more than half of IT spending will be cloud-based in some form. This number could grow to 60-70 percent of all communication services, technology, and software by 2020. Moving services from on-premise to the cloud has...
business telecom solutions
The public cloud computing market reached $130 billion in 2017, and it’s expected to grow by 21% in 2018. Cloud service solutions are not just for large enterprises. These days, many small businesses benefit from the flexibility and scalability that cloud services...
business telecom solutions
Your customer service defines the way people react to your brand. And in order to satisfy your current customers while attracting, even more, you have to be aware of the newest call center technologies. The new technologies that call centers are implementing in the...
business telecom solutions
Cloud based computing is all the rage at the moment, with the entire industry estimated to be worth over $400 billion by 2020. For businesses looking to reduce their IT costs, switching to cloud based IT infrastructure can reduce costs and offer the most modern...
